1. Acceptance of Terms

By accessing and using Katsu Express's online ordering menu, you accept and agree to be bound by these Terms and Conditions. If you do not agree, please do not place an order.

2. Orders & Pricing

When placing an order with Katsu Express you agree that:

• All prices are listed in the restaurant's selected currency and include applicable taxes where stated.
• Katsu Express reserves the right to refuse or cancel any order, including after confirmation.
• Menu items, pricing, and availability may change without notice.
• Estimated preparation and delivery times are approximate and not guaranteed.

3. Pickup & Delivery

For delivery orders, you must provide a valid delivery address within Katsu Express's service area. For pickup orders, you are responsible for collecting your order at the agreed time. Advance/scheduled orders are subject to Katsu Express's available time slots.

4. Payment

Payment is made through the methods enabled by Katsu Express. Where cash on delivery or card on delivery is offered, payment is due upon receipt of the order. For online payments, your payment is processed securely by the chosen payment provider.

5. Cancellations & Refunds

Orders may be cancelled before preparation begins. Once Katsu Express has started preparing your order, cancellation may not be possible. Refunds, where applicable, are issued at the sole discretion of Katsu Express in line with applicable law.

6. Conduct

You agree not to abuse the ordering system, provide false information, or act in a way that disrupts Katsu Express's service or staff.

7. Limitation of Liability

Katsu Express is not liable for indirect or consequential damages arising from your use of the online menu. Our liability is limited to the value of the order in question.

8. Changes to Terms

Katsu Express may update these Terms from time to time. Continued use of the online menu after changes constitutes acceptance.

9. Contact

For questions about these Terms and Conditions, please contact Katsu Express: